We use Paypal and Stripe for our online payments. Stripe definately have a better interace is more user friendly , however - Stripe appear to have no seller protection which means we use 3 fraud tools which we inspect before shipping any Stripe.com orders.

We have been using Stripe for a while now and in the last week have received 3 "warning" disputes - from buyers claiming they have not received goods. We have uploaded their tracking numbers to Stripe and now they are waiting on the "banks" to make a decision as to whether or not we lose the money (on the goods we have already shipped).

Is this the way Stripe operates , it's a russian roulette situation. With Paypal, we provide tracking and we are safe from huge losses. With Stripe , it seems even after shipping goods with tracking - the "banks" can still make unfavourable decisions - putting businesses on the line.

Your thoughts?