All too often, my experiences with SaaS's these days follows the same process:
- Find out about new product
- Visit website, spend too much time deciphering what the product actually does
- Ctrl + F for "price/pricing" - not found.
- The all-to-ubiquitous pre-sales chat window pops up at the bottom-right of the website.
- Me: "How much is your product?"
- Them a few hours later: "It is $XX/per user/per month"
- Me: "Unfortunately this is out of my budget, I wish I could have pre-filtered myself as a potential client to save us both time."
SaaS's, please, please put your product's price actually on your website!