There was no excuse for this other than human error. I was working on development and production at the same time and copied a users personally identifiable from an email template that our production env sent out instead of development. The development is all sanitised but the prod contains the user's name, email and an order reference ID and what they ordered.

I submitted a take down request within 10 minutes of submitting at:

https://airtable.com/shrm1ACZfg5PsTaUa

Every day for a week I altered the reason. It's still not been taken down.

I've tried the GDPR route, the copyright route..

I'm not sure what non-nuclear options I have left?