The New York Times published an article that criticizes dark patterns.
They call out several companies that uses dark patterns, but fail to mention how hard it is to unsubscribe to the New York Times (only by talking to a person).
That's unfair. It's ok for the NYT to write an article about it. I'm sure the reporter is not responsible for NYT's unsubscribe flow. But if you call-out other companies, have the decency to mention your own company.
https://www.nytimes.com/2021/04/30/opinion/dark-pattern-inte...