Reddit's non-functional from about 1 1/2 hours. Keeps showing "Our CDN was unable to reach our servers".
However, redditstatus.com shows no incident reports and shows error rate as having reduced.
Because it's just Reddit, it doesn't matter.
But it would look bad if this was from a commercial SaaS. Comes across as either shoddy or dishonest.
Every SaaS today depends on lots of 3rd party infra - CDN, DNS, AWS, payment gateways, search engines, and more.
My question: Are there any architectural patterns in monitoring / observability to reduce such mismatches between reality from user's perspective and status pages from service's perspective?