Hello,
We hope this message finds you well. First and foremost, we want to extend our gratitude for your continued support and trust in Akamai and the services we offer. We highly value your business and the opportunity to serve all of your cloud computing needs.
As part of our ongoing commitment to innovation and better serving our customers, we have made the strategic decision to pause the sale of our Managed Database offering for all customers who do not have an active database deployed.
*Why are we doing this?*
This decision comes after extensive evaluation of our existing Managed Database product and is driven by a desire to focus on performance, reliability, and scalability. While Managed Databases have served our customers well, we recognize the need for a product that offers higher performance and the capacity to handle more complex workloads. By pausing the sale of Managed Databases for new customers, we’ll be able to focus on supporting your existing workloads while we build a new database solution that meets the high standards Akamai customers should expect.
*What does this mean for you?*
Since you either have an active database deployed on this account currently or had one deployed within the past few weeks, *this change will NOT impact your ability to use Managed Databases*. You will continue to be able to deploy, provision, and manage the service exactly as you do today, and we’ll fully support your Managed Database workloads until our next-generation database solution is available. Your trust is important to us and therefore, we wanted to notify you directly about why we’re making this change.
Our team is actively working on a next-generation database solution designed to meet our customer’s evolving needs, and we are confident that our new product will offer enhanced features, improved performance, and more efficient resource utilization. We will share additional news and an ETA on this enhanced product as soon as it becomes available, and we will be offering migration support programs once we are ready to switch over.
Thank you again for your support and understanding. We look forward to sharing more details in the coming months, and we are here to answer any questions you might have.
– Akamai