Our company developed an App for Zendesk that allows you to see individual productivity metrics for tickets by an agent, a group or overall. (Think of it as Nike+ for your agents)

Currently PlayVox is being used by Groupon to improve customer satisfaction ratings and response times.

We’re looking for feedback and early adopters, If you are interested in learning more please email me for early access oscar at playvox.com. I'd love to get your feedback and insight.

Your help is greatly appreciated.

Thanks, Oscar, oscar@playvox.com